Privacy policy

Last updated: August 26, 2026

This Privacy Policy describes how tcgnexa.shop (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our site.

1. Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

 

  • Order Information: Name, billing address, shipping address, payment information (including credit card details), email address (info@tcgnexa.shop), and phone number.

  • Device Information: Version of web browser, IP address, time zone, cookie information, what sites or products you view, and how you interact with the Site.

2. How We Use Your Personal Information

We use your personal information to provide our services to you, which includes:

  • Offering authentic Japanese Pokémon TCG booster boxes, collectibles, and direct Tokyo imports for sale.

  • Processing payments, shipping your orders, and providing invoices and/or order confirmations.

  • Communicating with you regarding updates, support, or inquiries.

  • Screening our orders for potential risk or fraud.

3. Sharing Your Personal Information

We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.

4. Your Rights

If you are a resident, you may have rights to access the personal information we hold about you, to port it to a new service, and to ask that your personal information be corrected, updated, or deleted.

5. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@tcgnexa.shop or by mail using the details provided below:

  • Address: 25 Winterhaven Dr Apt 4, Newark, DE 19702